The jobs that used to go to voicemail now get booked while you're on the tools.

Covered while you're on a job, after you close,
or whenever the next call comes in.

From £99 a month. No long contracts.

Call Covered

Your Virtual Front Desk

Incoming call...

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See for yourself

“I’m just having an issue with my boiler.”

  • Tidewater Plumbing and Heating
  • Boiler breakdown
  • Monday at 2pm

A natural voice is included.

An example call. An average query is about 3 minutes.

Choose your own voice agent, tailored to your business.

Our guarantee

We book at least one job you would have missed, or the first month is free*

Evenings & weekends

Start here

£99/month

120 phone minutes · about 40 calls

  • The phone gets answered after you've closed or at the weekend.
  • Booked into the diary, not left on voicemail.
  • Nothing waits until Monday.

Move up to Anytime whenever you need to.

Anytime

£179/month

300 phone minutes · about 100 calls

  • The phone is covered whenever the call comes in, on your existing number.
  • Bookings, cancellations, and fault triage.
  • Answered the way you would. Your words, not a script.

Need more? Add additional minutes from £14.99.

* T&C's apply. See here

On every calls plan

  • Calls answered on your existing number
  • Fault triage, bookings and cancellations as standard
  • SMS booking confirmation sent in your name.
  • Tailored to your business
  • First point of contact, or backup when you're unavailable
  • First-week call review (we suggest one improvement).

No surprise bills. We watch your usage. If you're getting close to your limit, we'll let you know and offer extra minutes. Nothing changes unless you say so.

The cost of a missed call

What are missed calls costing you?

Pick a kind of business.

Kind of business

Plumber, electrician, or anyone working alone. A handful of missed calls, not a call centre.

Missed calls per week5 calls

25% of missed calls counted as bookings. A typical assumption for sole trader.

Potential missed revenue

£5,200

per year

That's £5,200 a year at risk. Call Covered starts at £99 a month.

Missed revenue per month.

£433

Bookings

1.3/ week

Estimate only. A guide for that kind of business. Not a promise of recovered revenue.

Add-on

Your inbox, handled.

Added to a calls plan. Replies go out in your name and your words, written for the query in front of them and answered in real time.

Light

+£59/month

+150 queries (about 5 emails a day)

Standard

+£79/month

+400 queries (about 13 emails a day)

On every inbox plan

  • Enquiries, bookings, pricing and the general questions.
  • A follow-up if they have not come back.
  • Junk is ignored. Anything that needs you is flagged.

How it works

  1. 1

    Get set up

    We agree your hours, prices, tone of voice, and what happens if something unusual comes up. Test call on your number within 72-hours. Go live once you've signed off.

  2. 2

    We handle it

    Queries, triage, bookings and cancellations, handled while you're with a customer or once you've closed.

  3. 3

    You stay informed

    Full access to recordings, logs and transcripts. Anything out of the ordinary goes straight to you, the way we agreed on your set-up call.

Simple, fair pricing

Better than voicemail, far less than a receptionist. Answers in your words, books the job, from just £99.

  • One-off setup fee

    £199, waived if you pay 3 months upfront.

  • Monthly plan

    £99 or £179 a month. 120 minutes (about 40 calls) or 300 minutes (about 100 calls).

  • No long contracts

    Just 30 days' notice to cancel, any time.

Your customers don't complain.They just go elsewhere.

Dale, founder of Call Covered

I'm Dale.

Founder

I've spent my career in customer experience at Smith & Nephew, Wren Kitchens, Sky and E.ON, improving it for thousands of customers.

Businesses rarely lose customers over big failures. They lose them over small ones: the call that went to voicemail, the email left unanswered for two days, the booking that was never confirmed.

Call Covered is the front desk I've spent my career building for big brands, made affordable for local businesses across Hull & East Yorkshire.

Don't just take our word for it.

Book a set-up call

20 minutes, virtual. We confirm the plan and get you live on your existing number.

Choose a call plan first.

When should we call?

Frequently asked questions

Still have questions?

Book a free, no-obligation 20-minute call. We’ll show you what it sounds like for your business, and confirm the right plan.

Book a set-up call